Ethica Consulting

We'd like to answer that single question with the following counter-questions. Hopefully, our answers should give you a feeling for the sorts of issues we help our clients handle.

What does competitive advantage mean and how do I know if I've got it?
In this day and age, small/medium-sized companies and charities both have to ensure profitability or at least break even to survive. Tendering for new or even repeat business is a fundamental part of activities, so you've got to be better than the competition to get the contract. Ethica can help you focus on your aims and objectives, help you decide on your strategy for your position in the market and make the necessary improvements to operate as effectively as you can. Ethica is so named because we use an ethical but firmly practical and transparent approach to help you get what you need.

When do I have time to re-examine my strategy or operations?
It's unlikely that you can spare these things the time they deserve; there is always some crisis to get in the way of your longer-term planning. Ethica can come in and do that work for you through clear communication and review processes, so you are happy throughout the entire process.

Where can I get a fresh perspective, but from someone with experience?
Ethica have 17 years experience in improving the performance of individuals, teams and organisations who are currently doing a good job but want to be able to do it better, and faster to save time and money. We place emphasis on working ethically as this improves staff motivation and therefore business performance as well as being a moral choice.

How can a consultant help to develop my organisation?
Ethica can conduct reviews of key areas of your business to ascertain consistency, areas for growth and make recommendations for change to improve your likelihood of success. Our experience in key areas such as customer care, services and operations management can help you to improve your performance.

How do I conduct a change effectively?
All organisations inevitably need to take some decisions concerning change management. With skills in both project and programme management, Ethica can help you through potentially tough times by assisting with the timing, execution and communication of all stages in the process. An often-overlooked area is that of culture change management when, for example, large changes are made to professional practices or two companies merge or demerge, or a team needs to change the way it works. Ethica can help ascertain the culture types and recommend practical strategies for the best way forward.

Why should I be ethical about it anyway?
Ethical means looking at the core purpose and benefits your company offers its stakeholders. The more you incorporate the values of respect and reward into your company ethos the more successful any change or growth is likely to be. Ethica can help you review your company aims and objectives in order to prepare meaningful sets of values and mission statements incorporating those factors that make for the most successful businesses. By taking a personal approach to your business development, Ethica ensure that you are always updated with progress reports and named personal contact throughout the work.

How do I get my senior staff on board?
People often fear outside involvement or change that could threaten their position. By using an ethical approach, you can reduce anxiety. Ethica offers impartial facilitation and mediation to enable teams and managers to understand change and get motivated to work towards new goals. Our Personal Development coaching service is available to individuals who wish to improve their personal effectiveness in the workplace at any level.

What about everyone else?
Team building and development strategies help communicate new information and change and keep everyone up to date with new developments. Ethica can facilitate the design of better information exchange processes to suit your company size and structure.

How can I be sure everyone is informed?
Often managers do not have the time to review, update or write user-friendly policies and procedures in the first place let alone try to communicate them to their staff. Ethica can help audit your generic and specific operations, service or staff manuals and handbooks to ensure your staff know what you want done and how you want it done.

How do I know we are improving?
By helping you to set Specific, Measurable, Achievable, Realistic and Timed objectives at the beginning of a strategy, Ethica can help you to clearly establish whether or not there is consistency in your company's meeting and monitoring quality standards.

This sounds just what I need how do I get hold of you?
You can email or call with any questions or to discuss how Ethica Consulting can help you improve the effectiveness of your organisation and therefore its competitive advantage in the market, whether you are Public, Private or Voluntary.

If you would like to discuss how we could help your organisation, or you just want to know more, feel free to get in touch.

There is the risk you can afford to take,
[and] there is the risk you cannot afford not to take.
Peter Drucker